Our Pharmacy Services

At Given Pharmacy, we do more than dispense medicines. Our 7 branches across Jinja, Kampala and Mbale offer a complete range of pharmacy services designed to keep you and your family healthy — safely, affordably, and with the professional care you deserve. Every product we stock is NDA‑approved, and every service is delivered by trained, licensed pharmacists. For our full story and locations, visit our main page. 

Given Pharmacy staff assisting a customer at the retail counter, writing on a medication box in front of well-organized shelves displaying anti-malarials, pain killers, and prescription items, with prominent Airtel Money and MoMo mobile payment terminals visible.

Prescription Dispensing – Fast, Safe, and Always Checked

Got a doctor’s prescription? Our registered pharmacists handle it with precision. We dispense NDA‑approved branded and generic medicines, double‑check every dosage, and counsel you on how to take your medication correctly. We also offer a repeat prescription service — call or WhatsApp ahead, and we’ll have your refill waiting for you. No long queues, no missed doses.

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Given Pharmacy delivery courier handing a branded green medication bag to a smiling mother and her young child at their residential doorstep, representing the pharmacy's trusted, compassionate, and reliable prescription home delivery service for families across Uganda.

Home Delivery – Your Medicines, Brought to Your Door

Can’t visit us in person? We’ll come to you. Order your prescription or OTC items by phone or WhatsApp and we’ll deliver the same day within [areas] . Pay via mobile money or cash on delivery. Our delivery follows strict safety protocols — tamper‑evident packaging and temperature control for sensitive medicines — so you receive the same quality you’d get in‑branch.

Given Pharmacy healthcare professional performing a blood pressure monitoring check-up for an elderly male patient during an in-home or community health visit.

Chronic Care Support – Your Partner in Long‑Term Health

Living with a condition like diabetes, hypertension, or asthma requires ongoing support. Our chronic care service includes regular medication refills, in‑branch health checks (blood pressure, blood sugar), and pharmacist‑led advice on managing your condition day‑to‑day. We keep a secure medication record to help you stay on track and avoid gaps in your treatment.

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Given Pharmacy optical staff member selecting eyeglasses from the display shelf at the eye care center, featuring a visible vision test chart and a comprehensive menu of optometry services on the green wall.

Optical Care – See Clearly, Live Fully

Your eyes deserve professional attention. At selected branches, we offer optical care services including vision screenings, prescription glasses, and contact lens fittings. Our optometrists will help you find the right prescription and frame, and our pharmacy stocks eye drops, contact lens solutions, and other ocular health products. Good vision isn’t a luxury — it’s essential.

Interior view of Given Pharmacy's branch featuring brightly colored lime-green wood shelving stocked with a wide range of personal care toiletries and prescription pharmaceuticals, a glossy black service counter equipped with dual Dell computer monitors, and a green trash bin next to a round stool in a clean, organized retail space.

Cosmetics

Accurate and timely filling of your prescriptions with expert guidance.

Given Pharmacy courier in a yellow uniform handing a green delivery box packed with baby medication refills and pediatric health supplies to a happy mother at her glass-paneled home entrance, highlighting the pharmacy's convenient, reliable, and family-friendly doorstep service.

Baby Refills

Convenient medication deliveries right to your doorstep for your ease.

Given Pharmacy professional counselor holding the hands of an elderly female patient in a warm, private consultation room, offering compassionate support, empathy, and reassurance for managing chronic health conditions and navigating long-term wellness.

Consultation & Wellness

Ongoing management and advice tailored to your long-term health needs.

Why Patients Across Uganda Trust Us

  • Genuine, NDA‑approved medicines — no compromises, ever.
  • 7 branches — consistent quality, close to home.
  • Licensed pharmacists — registered and regularly trained.
  • Confidential, friendly service — you’re treated like family.

Got a question? Visit our Frequently Asked Questions page or simply walk into any branch. Need to find the closest one? Check our branch locations . For our full story and the people behind your care, see About Us.

Begin Your Journey to Better Health with Us

Discover how our expert pharmaceutical care can improve your wellbeing. Join our community to access tailored support and convenient services designed just for you.