Who We Are
Given Pharmacy is a fully licensed, Ugandan-owned pharmacy chain with 7 convenient branches across Kampala, Jinja, Mbale. For 18years, we’ve provided genuine prescription and over‑the‑counter medicines, professional health checks, and reliable advice to thousands of families. Our commitment is simple: to be the pharmacy you can trust, every single visit.
Our Vision
To be Uganda’s most trusted community pharmacy network – where every family can access genuine medicines, professional health advice, and compassionate care, right in their neighborhood.
Our Mission
To safeguard community health by providing 100% genuine, affordable medications and professional pharmaceutical care, backed by rapid, reliable delivery logistics that put patients first every single day.
More Than a Pharmacy
We don’t just fill prescriptions. We stay open late so you can pick up your child’s medicine after work. We sit down with teenagers and talk honestly about malaria prevention and hygiene. To us, being a pharmacy means being a neighbour.
You’re not just a customer to us — you’re part of the Given family. Walk into any branch, meet the team, ask your questions, and experience the kind of good care that made our community trust us in the first place. We’d love to welcome you home.
Our Core Values
- Consistent Reliability
- Integrity First
- Professional Care
- Team Driven
- Innovative Growth
Our Promise, Written on Every Shelf
- 100% genuine — if it’s not NDA‑approved, it never reaches our shelves.
- Fair, transparent pricing — because your health shouldn’t break the bank.
- A pharmacist with time for you — no rushed counters, no unanswered questions.
- 7 branches, 1 standard — the same quality and warmth in every location.
Find Your Nearest Branch
You’re never far from a trusted pharmacy. With locations in Jinja, Kampala and Mbale, quality healthcare is just around the corner. For a full list of services, delivery details, and all 7 branch addresses, visit our main home page .
Got Practical Questions?
We’ve answered the most common ones — from prescriptions to delivery — on our Frequently Asked Questions page. Take a look, or walk into any branch and ask us directly. We’d love to welcome you.
The Team That Makes It Possible
Behind every label we check and every prescription we fill is a team of registered pharmacists, pharmacy technicians, and support staff who truly care. Our pharmacists are licensed by the Pharmaceutical Society of Uganda and the National Drug Authority. They don’t just hand over a packet — they take time to explain what it’s for, how to take it, and what to expect. Learn more about the people behind your care
Talk to Us
Questions, feedback, or need to confirm stock before visiting? We’re here for you.
- Call: +256 751-203-916
- WhatsApp: +256 709-767-385
- Email: helpdesk@givenpharmacy.com
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Walk into any branch today – no appointment needed. Our pharmacists are ready to help.